Solved how to unlock forgotten wd hdd smartware password. Remove wd smartware expert guide to help you uninstall. I just purchased a western digital external hard drive and after getting it set up i now have a wd smartware cd icon on my desktop. I deleted the smartware icon from my macs applications folder, believing that would suffice to uninstall the program. Wd smartware is a software program you use to manage data backups from your computer to an external hard drive. I recently bought a wd my book external hard drive which came with wd smartware. The whole uninstall process may takes even less than one minute to finish, and then all items associated with wd smartware 1.
Giving an example with the new wd my passport ultra, and quoting its user manual p. Apr 19, 2011 i recently bought a wd my book external hard drive which came with wd smartware. When you remove and reconnect the my passport ultra drive. This virtual cd icon just sits on the desktop and in my case, is annoying. One is the my passport drive, the other one is a cdrom called wd smartware. If your product is not listed above, please visit the product page. Now click on wd smartware from the cd contents to being installation. Then start windows explorer and see if there is still a folder with the name of the software under c. Wd smartware does not offer a direct download link for mac users but you can find all software offered for mac on their website under software for mac. How do you remove that virtual cd firmware called smartware. A bit of googling led me to a windows mac downloads page for a tool which hides, but doesnt remove this unwanted feature.
The software also supports my cloud, wd cloud, my cloud mirror gen2, my cloud mirror, my cloud pr2100, my cloud pr4100, my cloud ex2 ultra, my cloud ex2, my cloud ex4, my cloud ex2100, my cloud. Erase and then format the wd drive using disk utility. View online or download western digital wd smartware user manual. On the edit security settings dialog, the remove password option is selected by default. During setup, the program creates a startup registration point in windows in order to automatically start when any user boots the pc. The process known as wd smartware belongs to software wd smartware by western digital. During setup, the program creates a startup registration point in windows in order to. During that time weve been listening to our customers. A phishing scam has targeted mac users by redirecting them from legitimate websites to fake websites which tell them that their computer is infected with a virus. The wd smartware software does not support other manufacturers hard drives, or wd hard drives that were not originally configured for the wd smartware software. We have 1 western digital wd smartware manual available for free pdf download.
Jun 10, 2016 learn how to avoid or remove mac defender malware in mac os x v10. I have tried all my passwords i can remember but just cant get the right couldnt open see more. Wd smartware drive manager is a software program developed by western digital technologies. Wd is happy to announce the release of wd smartware version 1. I would like to do a full back up of my computer but the smartware wont allow it. Uninstalling smartware on my mac wd software wd community. Jan 21, 2010 having a wd studio my book coming next week and want to know what to use with it, wd smartware or time machine. What i find new is that every 10 or so minutes i get a message on my screen saying that the disk was not ejected properly. System tools downloads smartware by western digital corporation and many more programs are available for instant and free download. A bit of googling led me to a windowsmac downloads page for a tool which hides, but doesnt remove this unwanted feature. Aug 22, 2017 wd smartware is a software program you use to manage data backups from your computer to an external hard drive. Wd did say at the time they would bring out an update to give. The new my passport drives are more than 20 percent smaller than the previous generation my passport. The software is located on a hidden drive partition, which removes a.
Wd smartware pro provides you with the flexibility to. Drive utilities from the wd software offline installers for mac folder. Learn how to avoid or remove mac defender malware in mac os x v10. Disconnect all other external drives from the computer except for the my book or my passport drive you want to update. Protect your data automaticallycontinuous backup instantly makes a second copy whenever you add or change a file. I deleted the smartware icon from my mac s applications folder, believing that would suffice to uninstall the program. Our builtin antivirus checked this mac download and rated it as virus free. If you asking to completely remove the vcd, that not possible since it built into the firmware. My passport ultra portable hard drive user manual western digital. It comes preloaded with wds stupidware smartware software. How to disable hide the virtual cd vcd for windows or mac osx on a my. Wd has released softwarefirmware updates to make some of their drives time machine compatible. Erasing your drive does not erase the wd drive unlock utility password protection software files that are on the drives virtual cd.
Sep 11, 2009 western digitals new wd smartwave software is designed to work on both windows pcs and mac computers, providing users with a choice for backing up their digital data in a secure and visual way. Oct 31, 2016 to get the serial number of the drive, open the virtual cd, run the wd unlock software unlock. Wd has posted the steps to remove the smartware and its vcd, mac or windows. Wd my passport essential drives with new wd smartware. Select the uninstall check box on the wd smartware installer for mac screen to display the uninstall wd smartware dialog. Aug 20, 2015 wd portable drives come with wd backup software wd smartware or wd backup for the customers ease and backup solutions. Remove wd smartware from your western digital passport or mybook let me teach you something if youve purchased a western digital passport or mybook drive in the past little while ive recently bought 3, youve no doubt run into the western digital smartware. Click on update software and get message wd update server is currently unavailable. Completely uninstall wd smartware virtual cd manager 1. On os x i cant install the sw so it cant remove the password. Wd smartware, a software developed by western digital technologies, inc. Welcome to your my passport for mac portable hard drive. Mar 06, 2020 wd smartware does not offer a direct download link for mac users but you can find all software offered for mac on their website under software for mac.
User manual western digital wd smartware user manual 57 pages. I recently updated my mac to os catalina, and i think that is the reason why. Western digitals new wd smartwave software is designed to work on both windows pcs and mac computers, providing users with a choice for backing up. I havent tested this one, as i dont have the software in. How to avoid or remove mac defender malware in mac os x. Wd my passport essential drives with new wd smartware software. Now with the software removed we can start fresh and minimize the impact that the wd smartware software has on simple use of the western digital external hard drive. If youve purchased a western digital passport or mybook drive in the past little while ive recently bought 3, youve no doubt run into the western digital smartware. To safely remove the program, the wrong way is to locate its folder, rightclick it and select delete, while quite a number of people are still doing this. Eject the western digital smartware vcd on login mac os. How to disable the western digital vcd smartware on. Should i remove wd smartware drive manager by western digital.
How to unlock a wd external drive without a password ccm. The cd contains the wd smartware installation software, the encryption and password protection application, user manuals, and other resource files. Voila you have a normal hard drive now which you can erase and format using the disk utility. This mac app was originally developed by western digital.
The vcd contains the wd smartware installation software, the encryption and password protection application, user manuals, and other resource files. Having a wd studio my book coming next week and want to know what to use with it, wd smartware or time machine. I would like to do a full back up of my computer but the smartware wont allow it and only backs up certain files. Completely uninstall and remove wdsmartwaresoftware.
This is a virtual drive that is setup with the harddrive that. Completely uninstall and remove wdsmartwaresoftwareupdater. Should i remove wd smartware drive manager by western. If you dont want any of the software that comes with the drive, you are not obliged to use it or even have it. Nov 07, 20 download wd smartware virtual cd manager accessible, small and simple software application that was created to act as a virtual cd manager for your western digital external drive. Sep 10, 2009 the smaller and sleeker design of wds redesigned my passport drives, combined with the intuitive visual backup experience of wd smartware software, makes this drive a smart and secure, travelfriendly storage choice, said dale pistilli, vice president of marketing for wds branded products group. A better way to uninstall wd smartware virtual cd manager 1.
Wd smartware installation cancelled apple community. How to avoid or remove mac defender malware in mac os x v10. And just a little side note because im pissed off about this and really hoping wd reads this page at some point, one of the things mac users take extreme pride in is the simplicity of both the hardware and softwarethe simplicity of usethe way you plug in something and it just works, and everything doesnt need you to install drivers. Western digital enables new smartware software on my book. Downloads download software and updates for your wd product at.
Wd smartware software user manual about the wd smartware software 1 about the wd smartware software wd smartware software is an easytouse backup application that gives you the power to. I dont like having preinstalled software on my drive when i didnt ask for it. How do i remove a mybooks wd smartware virtual cd from my. It installed a pointless virtual cd drive on my system. If you want to keep wd quick view installed to discover networkattached wd storage devices and provide drive status information, clear the uninstall wd quick view check box. A workaround for removing western digitals smartware virtual cd. Wd smartware is a software program developed by western digital technologies. A workaround for removing western digitals smartware. Paste this code into the applescript editor, save it as an application, and add it to your login items in the accounts system preferences panel.
Under that, select software for mac or software for windows. During setup, the program creates a startup registration point in windows. Got a wd external drive for backup and the wd smartware icon is on my desktop and as i am not using the wd software i want to get it off my desktop but when i try to eject it or drag it to the trash it just goes right back to the desktop. It would be nice if i can remove this smartware from my drive.
Oct 19, 2009 wd digital has released new versions of my passport and my book editions. Wd has introduced its smaller, smarter and more secure my passport essential and my passport for mac ultraportable external hard drives featuring wds new wd smartware software and equipped with hardwarebased encryption. A third party uninstaller can automatically help you uninstall any unwanted programs and completely remove all of its files and free up your hard disk space. But this would take, as mentioned in the wd kb link you provided, about only 20mb. How do i remove this smartware software from my drive. I picked up one of those a couple of weeks ago and the smart ware is pretty annoying. As a result of the feedback, weve developed some improvements to the software. There is a much easier and safer way to uninstall wd smartware software updater 1. Jan 29, 2010 got a wd external drive for backup and the wd smartware icon is on my desktop and as i am not using the wd software i want to get it off my desktop but when i try to eject it or drag it to the trash it just goes right back to the desktop. Disconnect all other external drives from the computer except for the my book or my passport driv. How do i unlock my wd passport, i forgot my password i set several years ago. Manuals and user guides for western digital wd smartware. Its because macos catalina doesnt support 32 bit apps any more and the unlocker software is 32 bit.
To get the serial number of the drive, open the virtual cd, run the wd unlock software unlock. A mac os x version of the firmware update and vcd manager. Just got a wd passport, and it has this firmware, or hidden partition, or something. There is a much easier and safer way to uninstall wd smartware virtual cd manager 1.
You can schedule backups for when your computer is idle or choose automatic, continuous backup to instantly save files when they are added or saved. They remain, even after erasing or reformatting the drive. Wd smartware pro automatic backup software offers an easy way to back up and protect your important files. Some say to not load the wd software into your machine as it will cause your problems but do not state what they will be, others say to use the wd software. How do you remove that virtual cd firmware called smartware from new western digital external hard drives. Remove wd smartware expert guide to help you uninstall wd.
The vcd looks like an actual cd volume and appears on the screen each time you connect your wd drive to the computer. Eject the western digital smartware vcd on login mac os x hints. Mac users went into overdrive trying to figure out how to get rid of the infernal wd smartware and that devil of a virtual cd that wouldnt even. Here is a simple, safe applescript that ejects the western digital smartware vcd on start up.
That also includes an automatic backup software called smartware that cannot be removed. Oct 28, 2011 remove wd smartware from your western digital passport or mybook let me teach you something. Apr 12, 2010 wd smartware uninstall success confirmation. The user is then offered mac defender antivirus software to solve the issue. I went to the wd knowledge base site to find out how to get rid of the thing and read that wd did not know how to get rid of it, but was. How do you remove the wd smartware virtual cd drive from. A better way to uninstall wd smartware software updater 1. Mac users click here weve been shipping our new my book and my passport drives with wd smartware software for a few months now. The most common reasons for removing smartware are. Wd smartware is a program that automatically backs up photos, music, video and data files to an external hard drive. The reason i and is that i have read both positive and negative posts on both.
Download wd smartware virtual cd manager accessible, small and simple software application that was created to act as a virtual cd manager for your western digital external drive. Removing wd smartware from desktop macrumors forums. I noticed later that the instructions that came with the wd drive suggest a different, more complex procedure for uninstall. If i drag it into the finder it just makes an alias and goes right back to the desktop. Wd has released software firmware updates to make some of their drives time machine compatible. The size of the latest installer available for download is 7. Functional overview all operational features and capabilities of the wd smartware software are presented in five tabselected screen displays where. The link above shows owners how to update the firmware and remove the icon, not erase the software and take back the disk space. Anyone using both a mac and a western digital external hard drive.
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